Returns / Exchanges – Domestic US
We gladly accept returns and exchanges on all items received in like new condition with tags and hygienic liners in place.
After receiving a response, please package your suit securely and send it back to the address below, along with your original receipt. Please be sure to obtain a tracking number with your return to insure proof of delivery.
NO REFUNDS OR EXCHANGES ON SALE ITEMS. ALL SALE ITEMS ARE FINAL SALE.
When returning your suit, please note the following:
- Original shipping costs are non-refundable
- Customer pays for return shipping on refunds and exchanges
- Outbound shipping on exchanges is free of charge
- Refunds are issued in the form or original payment (minus original shipping)
- All merchandise must be returned in the original condition for resale (absolutely no wear), unless defective
- All suits must be returned with tags attached and hygienic liners in place
- All sales are final on sale items
- Refunds may take up to 14 business days to process
- Loss or Damage
Please note that Kinda Fancy is not responsible for packages which are lost or damaged during shipment, or for locating lost or stolen packages once they have been delivered. This applies to both domestic and international orders.
Additionally, Kinda Fancy is not responsible for replacing packages sent to erroneous or outdated addresses, as entered by the customer, so please be sure to double check your shipping address before placing your order.
International Sales Policy
Due to high shipping costs, we are not able to offer returns or exchanges on International orders. All orders ship via USPS Priority or USPS First Class International service, depending on size and weight. As noted above, we are not responsible for any goods lost or damaged in transit, so unless you received the wrong product, or your suit is defective, all international sales are final.
Customs & Duties
International orders may be subject to customs and duty charges, which vary greatly depending on the destination country. These charges are payable upon arrival and are not included in the original purchase price or shipping charges.